There is at least one silver lining to the recession – better customer service. Just as companies are dealing with slumping sales and sinking employee morale, skittish customers want more attention, better quality and greater value for their money. These same customers are very aware that their support is important to companies, especially as others decrease their spending. As the economy continues to present challenges, expect more companies to upgrade their service or face deeper trouble.
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Posted By:
chelseaorth
Thu, 18 Jun 2009 



